Contact Us
Welcome to The Last Pack—your trusted destination for authentic Pokémon TCG products in the UAE and across the GCC.
We're more than just a store. We're collectors and enthusiasts dedicated to providing genuine products, competitive pricing, secure packaging, and exceptional customer service. Every order is handled with care to ensure your items arrive safely and in perfect condition.
Whether you're expanding your collection, chasing your next favorite pull, or shopping for the latest releases, we're committed to making your experience smooth, reliable, and enjoyable.
If you have any questions about products, availability, or your order, we're here to help.
Contact Us
📞 Call & WhatsApp: +971 507186362
📧 Email: thelastpack.official@gmail.com
Thank you for choosing The Last Pack. We appreciate your support and look forward to serving collectors throughout the UAE and the GCC.
Privacy Policy
We protect your personal information
At The Last Pack Official, we respect your privacy and are committed to protecting your personal information.
When you place an order or contact us through our website, we may collect information such as: Name, Email address, Shipping address, contact number, and Payment information
This information is used only to process orders, provide customer support, and improve our services.
Payments are processed securely through Stripe, and we do not store credit card information on our servers.
Your personal data will never be sold or shared with third parties except when necessary to fulfill orders or comply with legal obligations.
Shipping & Delivery Policy
Order processing, shipping times, and delivery
We ship orders within the United Arab Emirates and selected international destinations.
Orders are typically processed within 1–2 business days after payment confirmation.
Shipping times may vary depending on location and courier service.
All products are carefully packaged to protect sealed Pokémon TCG items during transit.
Tracking information will be provided once the order has been shipped.
Returns Policy
No Cancellations & No Returns
Please review your order carefully before completing your purchase.
Due to the nature of collectible products, trading cards, sealed products, limited releases, and exclusive items, all sales are final.
By completing your purchase, you acknowledge and agree that:
Order cancellations are not permitted after payment has been successfully processed.
Returns, refunds, or exchanges are not accepted for any reason, including change of mind, accidental purchases, personal preference, or buyer's remorse.
All products are sold as described and are inspected before shipping or handover.
Once an order has been placed and paid for, it cannot be modified, canceled, or refunded.
If a product arrives incorrect or damaged due to shipping, customers must contact us within 48 hours of delivery with clear photos so we can review the situation and determine an appropriate resolution.
By placing an order with The Last Pack, you confirm that you have read, understood, and accepted this policy.
Thank you for your understanding and support.
The Last Pack Team