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Privacy Policy
We protect your personal information
At The Last Pack Official, we respect your privacy and are committed to protecting your personal information.
When you place an order or contact us through our website, we may collect information such as: Name, Email address, Shipping address, contact number, and Payment information
This information is used only to process orders, provide customer support, and improve our services.
Payments are processed securely through Stripe, and we do not store credit card information on our servers.
Your personal data will never be sold or shared with third parties except when necessary to fulfill orders or comply with legal obligations.
Shipping & Delivery Policy
Order processing, shipping times, and delivery
We ship orders within the United Arab Emirates and selected international destinations.
Orders are typically processed within 1–2 business days after payment confirmation.
Shipping times may vary depending on location and courier service.
All products are carefully packaged to protect sealed Pokémon TCG items during transit.
Tracking information will be provided once the order has been shipped.
Returns Policy
Conditions for returns and refunds on sealed products
Returns are accepted only for unopened and sealed products within a reasonable time after delivery.
Due to the nature of trading card products, we cannot accept returns for opened packs or boxes.
If your order arrives damaged or incorrect, please contact us at contact@thelastpackofficial.com so we can assist you.